Privacy Policy

Privacy Policy

Grade 9 Tutoring Ltd

Last Updated: 16 May 2026

At Grade 9 Tutoring Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or use our tutoring services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Grade 9 Tutoring Ltd
Online English Tuition & Educational Support
United Kingdom

2. What Information We Collect

We may collect and process the following information:

Personal Information

Name
Email address
Telephone number
Parent/guardian details
Student year group and educational needs
Billing/payment information

Educational Information

Current school year
Target grades
Areas requiring support
Mock or assessment results (if voluntarily provided)

Website Usage Information

IP address
Browser type
Device information
Pages visited on the website
Cookies and analytics data

3. How We Use Your Information

We use your information to:

Respond to enquiries
Arrange tutoring sessions
Deliver educational support
Communicate lesson information
Provide feedback and progress updates
Process payments and invoices
Improve our website and services
Maintain safeguarding and professional standards

We will only use your personal data when legally permitted to do so.

4. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

Consent
Contractual necessity
Legitimate interests
Legal obligations

For example:

When you enquire about tutoring services
When lessons are booked
When educational support is provided

5. How We Store and Protect Your Data

We take appropriate security measures to protect your personal information from:

unauthorised access
misuse
disclosure
alteration
loss

Data may be stored securely using password-protected systems and encrypted platforms where appropriate.

We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

6. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information with:

secure payment providers
website hosting providers
scheduling or communication platforms
legal or regulatory authorities where required by law

All third-party providers are expected to comply with data protection regulations.

7. Online Tutoring & Safeguarding

As an online tutoring provider:

lessons may take place using secure video conferencing platforms
safeguarding procedures are followed where appropriate
parent/guardian communication may be maintained for students under 18
lesson recordings will only occur with explicit consent

Grade 9 Tutoring Ltd is committed to maintaining professional and safe online learning environments.

8. Cookies

Our website may use cookies to:

improve website functionality
analyse visitor behaviour
enhance user experience

You can manage or disable cookies through your browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

access your personal data
correct inaccurate information
request deletion of your data
object to processing
restrict processing
withdraw consent
request data portability

To exercise these rights, please contact us using the details above.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

11. Children's Privacy

We understand the importance of protecting children’s privacy.

Where students are under 18:

parents/guardians may provide consent where necessary
communication may involve parents/guardians
personal data is handled with additional care and safeguarding awareness

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date.

13. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact: